National coverage
Protection from Coast to Coast
Premium Service
24 Hours a Day, 365 Days a Year
Innovative Systems
Secure, Powerful, Easy to Use
Great People
Dedicated & Understanding
Network Assist – Portal
Who are we
Network Assist is a group of independent local companies acting together to service the needs of insurance and corporate customers nationally in the glazing and fire, flood, water and storm damage restoration fields.
We provide one single point of contact, billing, job tracking and dispute resolution and proactively manage insurance claim surges caused by major flood, fire or storm events.
Network Assist takes national coverage seriously. We are available 24/7/365 to respond to claims via a dedicated team and an advanced web-based workflow management tool which manages jobs when and where they happen.
A few things we’re great at
Our technicians are honest & understanding, we are there for you throughout the whole claim process.
SOFTWARE
Our in-house built software system has a proven track record with over 200,000 projects handled. The system links seamlessly with our technicians, so quick that more often than not our technician is ringing you while you are finalising the job details with us.
Trained & Qualified
You can be assured of competent workmanship through our teams extensive experience, vetting, compliance and induction processes. Our team are determined to provide a thorough approach to each and every job they attend.
24/7/365
When disaster strikes, our team are available 24/7/365 to respond to claims Australia wide. We are committed to providing exceptional customer service and ensuring each job is completed to the highest standard.
Client testimonials
Don’t take our word for it – here’s what our clients say:
I would like to take this opportunity to express my gratitude for the quality of service offered by Network Assist over the years. Every aspect of the services provided have been beyond reproach and the team exceed expectations. The team are reliable, professional, friendly and go above and beyond. I could not be happier with the level of service provided.
Chemist Warehouse
We have integrated Network Assist into our process systems as we know we can rely on them at any time of the day or night when an emergency situation arises. Having their one point of contact helps ensure the situation is professionally managed, teams are onsite in a matter of hours and their reporting is beneficial for me and my team.
Facility Manager
We are building managers of 175 apartments and when a water leak or incident occurs, I can confidently rely on Network Assist to attend promptly to resolve the issue. Their reports are delivered efficiently and detailed, which assist in our insurance claim documentation.
Building Manager
Contact us
To discuss your needs and how we can help,
give us a call today!
1300 007 050
admin@networkassist.com.au